Betjij Privacy Policy – Your Data is Completely Safe with Us

1 Introduction & Scope

Betjij ("we", "us", "platform") provides online gaming and betting services through the betjij.app domain. This Privacy Policy explains how we collect, use, store, and protect the personal information of our members ("you", "user").

By browsing betjij.app or registering an account, you consent to the data processing practices described in this privacy policy. This policy governs our Terms & Conditionsshould be read together with.

This Privacy Policy applies to the following:

• Betjij.app website and mobile application.
• All betjij gaming, betting, and payment services.
• Betjij's customer support channels.
• Emails, SMS, and push notifications sent by betjij.

2 What Information We Collect

Betjij collects two types of information – what you provide directly and what is collected automatically. Details are outlined below.

3 Purpose of Data Use

Betjij uses the data it collects for the purposes listed below. The legal basis for each purpose is stated alongside.

• Account Management: To enable registration, login, and account security.
• KYC Verification: To verify identity and prevent fraud.
• Payment Processing: To process deposits and withdrawals securely.
• Gaming Services: To manage gameplay, determine outcomes, and maintain transaction records.
• Customer Support: To resolve issues and answer your questions.
• Promotional Communications: To keep you informed about bonuses, offers, and updates (with your consent).
• Legal Obligation: To meet regulatory compliance requirements.
• Security & Fraud Prevention: To detect unusual activity.
• Service Improvement: To analyze data and improve the user experience.

4 Cookie Policy

Betjij.app uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: To monitor site speed and performance.
• Functionality Cookies: To remember your language preference and personalized settings.
• Analytics Cookies: To understand user behavior and improve our services.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain site features.

5 Data Sharing & Third Parties

Betjij never sells your personal data. However, limited information may be shared with trusted parties under specific circumstances.

• Payment Processor: With payment service providers such as Mobile Pay, Nagad, and Rocket, solely to process transactions.
• KYC Partner: With authorized identity verification agencies for identity verification purposes.
• Technology Service Provider: With server hosting and cybersecurity service providers.
• Legal Requirements: In response to a court order or a lawful request from a government authority.
• Fraud Prevention: With law enforcement agencies in investigations involving money laundering or fraud.

6 Data Retention Period

Betjij retains your information for the periods specified below. Once the retention period expires, your data is securely deleted or anonymized.

7 Your Rights

As a betjij member, you have the following rights over your personal data. Contact us to exercise any of these rights.

• Right to Access: You have the right to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You have the right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily restricted.
• Right to Data Portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to your data being used for marketing purposes.
• Right to Withdraw Consent: The right to withdraw consent to marketing communications at any time.

8 Child Protection

Betjij strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.

Age is verified at registration and confirmed through identity documents during the KYC process. If we discover that a minor has created an account, it will be immediately closed and all associated data deleted.

9 Security Measures

Betjij uses industry-standard security technology to protect your data. Our security systems are continuously updated.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
• Firewall Protection: Advanced firewall protection against unauthorized access.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Data Backup: Encrypted backups are stored across multiple secure servers.
• Access Control: Only authorized personnel have access to sensitive data.

Please note, however, that no online platform can guarantee 100% security. Keep your password safe and report any suspicious activity to us immediately.

10 Policy Updates

Betjij reserves the right to update this Privacy Policy as needed. Members will be notified of any changes in the following ways:

• The "Last Updated" date at the top of this page will be revised accordingly.
• A notification will be sent to your registered email for any significant changes.
• A notification will be displayed on the platform after login.

Continued use of betjij after any changes constitutes acceptance of the updated policy. If you do not agree with the changes, please submit a request to close your account.

11 Contact & Complaints

Contact us for any privacy-related questions, complaints, or data access requests.

• Email: support@betjij.app
• Response Time: Usually within 24–48 hours.
• Data Request Process: Resolved within a maximum of 30 days.